Process Documentation – Copywriter Job
We are a startup currently building a lot of processes and internal tools. We are looking for one or two individuals who can document processes for use by our team in operating the ongoing tasks of the company.
Ideally, one person could take on both technical and business writing, but if necessary we can have two different people.
(1) Documentation of policies, how our processes are designed, instructions for recurring tasks – basically the components of operations manuals for a variety of the components/departments in our business.
You would work with one or more internal experts who would explain our processes and tools, and you would document them for use/reference by other personnel. Our documentation is primarily stored in ClickUp tasks.
(2) Technical documentation for our software/tools, which are:
Excel – sheets, lambdas, and VBA
Word – VBA
AWS Lambda (Node) and other AWS infrastructure
Office 365 infrastructure
Technical documentation is done in-tool (i.e. code commenting) and in ClickUp tasks.
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We expect this need to be ongoing as we develop and scale our business.
Please identify whether you are able to do one or both of these types of documentation.
You would need to be available at some period during our work schedule in Dallas, which runs from about 9AM to 8PM Central time.
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Here is an example of an entry in our process documentation, relating to how we use a particular list in ClickUp. We would expect you to be able to have a conversation with the person in charge of this process and create a ClickUp item similar to the below. Then, you would make processes for each of the bullet points mentioned at the end.
General Overview
– When an item is planned for purchase, create a requisition in the Payables list by creating a new item and setting it Not Yet Purchased.
– When an order has been placed but not yet invoiced, either transition the existing Not Yet Purchased item or create a new item, set to Waiting for Invoice (= ordered but not invoiced yet).
– When an invoice is received, either transition the existing Not Yet Invoiced item or create a new item, set to Needs Approval
– When a direct purchase has been made, create an item, set it to Paid and set the Payment Style to Direct Pay.
– Then, mandatory calendar items will trigger the following processes:
* Driving invoices to approval ("Pay Prep")
* Paying invoices
* Reimbursing third parties
* Entering payables and payments
* Controlling direct pay and auto pay items
Hourly Range: $15.00-$40.00
Posted On: April 26, 2024 19:28 UTC
Category: Technical Writing
Skills:English, Instruction Manual, Tutorial, API Documentation, Technical Documentation, Information Technology, Microsoft Excel, Microsoft Word, Procedure Development, Documentation
Country: United States
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