Chinese Speaking Virtual Assistant – Service/Sales Representative – Virtual Assistant job
Job Title: Chinese Speaking Virtual Assistant – Service/Sales Representative
Location: Remote
Shift: 9AM-5PM EST
Position Overview:
EnsuranceMax/EMaxOneLife is seeking a highly motivated and skilled Virtual Assistant to perform the functions of a Sales Representative within our dynamic team. This remote position is ideal for a disciplined self-starter who excels in sales and customer communication. As a Virtual Assistant, you will be responsible for managing customer inquiries, facilitating sales processes, and maintaining high levels of customer satisfaction. The ability to speak Chinese fluently is essential for this role to effectively cater to our diverse client base.
Key Responsibilities:
Handle customer inquiries and provide detailed product information with an emphasis on benefits and features tailored to the customer’s needs.
Process sales transactions, manage customer accounts, and follow up on leads to convert inquiries into sales.
Maintain a thorough understanding of our product offerings to recommend and sell products that meet the customer's needs.
Ensure high levels of customer satisfaction through excellent sales service.
Prepare and submit sales reports, manage sales records, and update customer interaction in our CRM system.
Collaborate with the sales team to achieve monthly sales targets and execute promotional strategies.
Attend virtual meetings and training sessions to enhance product knowledge and sales skills.
Create documentations
Expectations:
Equipment: Must own a reliable computer and headset suitable for handling multiple daily transactions and communications.
Internet: Must have access to a stable, high-speed internet connection suitable for conducting voice and video calls without disruption.
Language Skills: Proficiency in Chinese is mandatory to effectively communicate with our Chinese-speaking clients.
Experience: At least 1 year of sales experience required; prior experience in insurance highly preferred.
Video Introduction Submission: Candidates must submit a 2-5 minute video covering:
A brief introduction of themselves.
Explanation of why they are the right fit for the role.
Discussion of any relevant achievements and experience in sales or insurance
Qualifications:
Proven experience as a Sales Representative, Virtual Assistant, or similar role with direct customer interaction.
Strong understanding of sales principles and customer service practices.
Excellent communication, negotiation, and interpersonal skills.
Proficient in using digital communication tools like Google Workspace.
High school diploma required; further education or certification in Sales, Marketing, or related field is a plus.
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Why Join EnsuranceMax/EMaxOneLife?
Work remotely with flexible scheduling that fits your lifestyle.
Be part of a forward-thinking company that values diversity and innovation.
Competitive remuneration and incentives for achieving sales targets.
Opportunities for professional growth and advancement in a supportive environment.
How to Apply:
If you are passionate about sales and are looking for a position that allows you to work remotely, please submit your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for this role . We look forward to hearing how you can contribute to our team at EnsuranceMax/EMaxOneLife.
Join us in transforming the insurance landscape and enhancing customer experiences through your expertise. Apply now!
Hourly Range: $5.00-$6.00
Posted On: April 26, 2024 20:32 UTC
Category: General Virtual Assistance
Skills:Phone Communication, Customer Service, Data Entry, Email Communication, Administrative Support, Sales, Virtual Assistance, Communications, Chinese
Country: United States
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